Privacy Policy
Last updated: January 2026
Introduction
AO IT Tech, Inc. ("Company," "we," "us," or "our") operates the Agent Ace platform and services. Agent Ace is a brand operated by AO IT Tech, Inc. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy.
Information We Collect
Information You Provide
We collect information you provide directly to us, including:
- Account information (name, email address, phone number)
- Business information (company name, industry, size)
- Payment information (processed securely through our payment providers)
- Communications you send to us
- Content you create or upload to the Services
Information Collected Automatically
When you use our Services, we automatically collect certain information, including:
- Device information (browser type, operating system, device identifiers)
- Usage information (pages visited, features used, time spent)
- Log data (IP address, access times, referring URLs)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Personalize and improve your experience
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With vendors who perform services on our behalf
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the information we hold about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking
We use cookies and similar technologies to collect information and improve our Services. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.
Third-Party Services
Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
AO IT Tech, Inc.
d/b/a Agent Ace
Email: angel.olivera@getagentace.com (Privacy & Legal Inquiries)